Skip to main content

Search form

Home
SmartHub Login
One-time Payment
Report an Outage
Ways to Pay
Menu
  • Office Closure

    Our office will be closed on Monday, May 26 in observance of Memorial Day. We will resume normal business hours on Tuesday, May 27. Members can report outages or make payments online through SmartHub, PayNow, and our automated phone system. 

    Read more »

  • My Co-op
    • News
    • Annual Meeting and Reports
    • Board Meetings and Agendas
    • Director Election
    • Bylaws
    • Construction and System Improvements
    • WARN Grant
  • My Hometown
    • Youth Leadership Programs
    • Scholarship Program
    • Hometown Partnerships
    • Colorado Legislative Directory
  • Member Hub
    • Manage My Account
      • Service Requests
      • SmartHub
      • Other Services
    • Payment Options
      • Ways to Pay
      • Energy Assistance
    • Billing Programs
      • PowerMyWay Prepay Program
      • Budget Billing
      • E-Bill (Paperless Billing)
    • Service Information
      • New Member Information
      • Time-of-Use Rate
      • Demand Rate
      • Rates
        • 2023 Rate Changes
      • Service Fees and Regulations
      • Understanding Your Bill
      • Billing Change
    • Member Benefits
      • Member Capital and CashBack Credits
  • Energy Solutions
    • Renewable Energy
      • Solar
      • Renewable Energy Standard (RES)
    • Resources and Tools
      • Energy Calculators
      • Home Energy Adventure
      • Ways to Save
        • Summer Savings
    • Electric Vehicles
      • Electric Vehicle Center
      • Electric Vehicle Rate
  • Safety Resources
    • Safety Resources
      • Cybersecurity and Scams
      • Power Outage Safety
      • Safe Kids
      • Safe Outdoors
    • Wildfire Safety
      • Wildfire Mitigation and Safety
  • Outage Center
  • About GVP
    • Co-op Principles
    • Our History
    • Safety Resources
    • Our Mission
    • Wildfire Mitigation & Safety
    • Power Supply
    • Service Territory
    • Board of Directors
    • Executive Staff
    • Career Opportunities
    • Contact Us

Cybersecurity and Scams

Ask for the callers name and information

Never buy a prepaid card to pay for utilities

Check to make sure the site is secure with https://

Ask a few questions if you feel uneasy about the caller.

Previous Next

Resources

FTC (Federal Trade Commission) Compliant Assistance

Report your imposter scams and more with the FTC Complaint Assistant.

Report a Scam

BBB (Better Business Bureau) Scam Tracker

Report a scam, see the most recent scams around your zip code and more. 

Learn More

Utilities United Against Scams (UUAS) Partner

Learn more about UUAS and our purpose for combatting against utility imposters. 

Learn More

Cybersecurity (CS)

The proliferation of communications channels on the grid and the rising sophistication of cyber-attacks have substantially increased vulnerability to malicious intrusion, data theft, lost productivity and, potentially, service disruption. All co-ops, regardless of size, need to take ongoing steps to ensure the security of their data and connected hardware.

Grand Valley Power's Cybersecurity Plan

Read more about GVP's cybersecurity plans for our members.

Scams and Impersonators 

With scammers taking Americans for untold billions of dollars every year, the nation's utilities are banding together to raise awareness and fight back. The collaboration and cooperation among cooperatives encourages utilities and their member's to share these messages to help guard against scam activity. Grand Valley Power is proactively involved with UUAS (Utilities United Against Scams) and will report impersonators and toll-free numbers to combat these scams.

General Tips to Avoid Imposter Utility Scams

Learn more. 

Top 10 Utility Scams

Learn more.

Consumers Guide to Imposter Utility Scams

Learn more. 

Back to Top

Quick Links

  • Contact Us
  • Careers
  • Legal Info
  • Privacy Policy

Co-op Event Calendar

 

GRAND JUNCTION WEATHER

We're Social!

©2025 Grand Valley Rural Power Lines, Inc. A Touchstone Energy Cooperative

  • My Co-op
    • News
    • Annual Meeting and Reports
    • Board Meetings and Agendas
    • Director Election
    • Bylaws
    • Construction and System Improvements
    • WARN Grant
  • My Hometown
    • Youth Leadership Programs
    • Scholarship Program
    • Hometown Partnerships
    • Colorado Legislative Directory
  • Member Hub
    • Manage My Account
      • Service Requests
      • SmartHub
      • Other Services
    • Payment Options
      • Ways to Pay
      • Energy Assistance
    • Billing Programs
      • PowerMyWay Prepay Program
      • Budget Billing
      • E-Bill (Paperless Billing)
    • Service Information
      • New Member Information
      • Time-of-Use Rate
      • Demand Rate
      • Rates
        • 2023 Rate Changes
      • Service Fees and Regulations
      • Understanding Your Bill
      • Billing Change
    • Member Benefits
      • Member Capital and CashBack Credits
  • Energy Solutions
    • Renewable Energy
      • Solar
      • Renewable Energy Standard (RES)
    • Resources and Tools
      • Energy Calculators
      • Home Energy Adventure
      • Ways to Save
        • Summer Savings
    • Electric Vehicles
      • Electric Vehicle Center
      • Electric Vehicle Rate
  • Safety Resources
    • Safety Resources
      • Cybersecurity and Scams
      • Power Outage Safety
      • Safe Kids
      • Safe Outdoors
    • Wildfire Safety
      • Wildfire Mitigation and Safety
  • Outage Center
  • About GVP
    • Co-op Principles
    • Our History
    • Our Mission
    • Power Supply
    • Service Territory
    • Board of Directors
    • Executive Staff
    • Career Opportunities
    • Contact Us